Questions and Answers

From setup questions, delivery details and everything in between, this is your guide to everything you wanted to know about your mattress.

Free Delivery & Returns

All orders placed on leesa.co.uk are eligible for free delivery and returns. Free Delivery Once your order has been placed you will receive a confirmation email with your order details....

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100 Night Risk Free Trial

All Leesa products are designed to provide optimum support and comfort for every body. We want you to have an amazing night’s sleep, every single night, but it can take...

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Create your ideal sleep environment

Yes, you have your Leesa mattress and so you’re already sleeping better but like most things you can make it a better sleep environment. Turning your room into a sleep...

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Should I rotate or flip my Leesa mattress?

We recommend rotating your Leesa Mattress once every 6 to 12 weeks to maintain the universal feel and support across the surface area of the mattress. Do not flip the...

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Set up your Leesa

We recommend moving the box into the room where you will set up. Then follow these steps: 1. Unbox your Leesa mattress on its side, next to the base. Try...

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Cleaning Your Leesa

We do not recommend removing the cover for washing. Instead, for spills and stains, spot treat the area with mild detergent and cool water - blotting and dabbing gently rather than...

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Contacting Customer Care

Our Customer Care Team is available Mon-Fri 9:30 am to 5:30 pm, to answer any queries you have. Choose your preferred method of communication: Email us at support@leesa.co.uk for the UK and support@leesa.ie for...

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Do I return my Leesa in the original box?

Once the Leesa Mattress is unpacked it will go to its full size and will not fit back in the original box. We or one of our charity or recycling...

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Protect your Leesa from day one

Mattress protectors are a great way to shield your mattress from life's little accidents. We encourage everyone to use one. Look for a highly-recommend brand that offers a water-proof, allergenic protector...

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Is the Leesa easy to setup?

Setup is easy. Your Leesa mattress comes compressed, rolled and boxed. Move the box or bedroll into the room where you intend to setup. It's much easier to maneuver at...

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What size box is my Leesa shipped in?

All Leesa Mattresses are shipped in a 42 cm x 42 cm x 114 cm box. The boxes have handles for easy manoeuvring around your home.

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How long will it take to receive my Leesa?

Shipping in the UK The Mattress Once we receive your order, it takes 4-7 business days to manufacture your mattress and deliver it direct to your door. Leesa mattresses are...

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